Service Manager

Duties - Oversee and manage the daily operations of the service & shop department.
- Ensure exceptional customer service by addressing customer inquiries and concerns.
- Coordinate and schedule service appointments to meet customer needs.
- Assign work orders to service technicians and monitor progress.
- Ordering Parts as needed from suppliers.
- Provide guidance and support to service technicians as needed - Conduct quality control inspections to ensure work meets company standards - Maintain accurate records of service orders, invoices, and customer interactions - Stay up-to-date with industry trends and advancements in automotive service Requirements - Proven experience in automotive service management.
- Strong knowledge of automotive diagnostics, repair, and maintenance procedures for diesel and automotive.
- Excellent communication and interpersonal skills for effective customer interaction.
- Ability to transmit technical information in a clear and understandable manner.
- Solid understanding of mechanical systems and components.
- Exceptional organizational and multitasking abilities to handle multiple priorities - Proficient in using computer software for service writing and recordkeeping.
Also dianostic computers for repair.
-Attend all saftey meetings.
Job Type: Full-time Pay: $23.
41 - $28.
19 per hour Expected hours: 40 – 43 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Life insurance * Paid time off * Retirement plan * Vision insurance Day range: * Monday to Friday Shift: * 8 hour shift * Day shift Ability to Relocate: * Painted Post, NY 14870: Relocate before starting work (Required) Work Location: In person